SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Having poor quality leads to:
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Increased risk
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Lower customer retention
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Increased costs
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All of the above
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Explanation:
Detailed explanation-1: -The cost of quality can be divided into four categories: prevention cost, appraisal cost, internal failure cost, and external failure cost.
Detailed explanation-2: -Poor packaging If the item is shabbily packed, doesn’t fit properly in the box, uses substandard material like cheap plastic or sagging cardboard, take it as a sign of counterfeiting. Similarly, if you get a product without any packaging at all, know it to be a fake.
Detailed explanation-3: -COPQ is broadly categorized into three costs – 1) Due non-conformities, 2) Due lost sales and 3) Due inefficient processes.
There is 1 question to complete.