SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Performance
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Aesthetic
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Special Features
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Conformance
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Detailed explanation-1: -Effectiveness, capability and efficiency are the three characteristics of performance measured by the service management team.
Detailed explanation-2: -While products can either be tangible or intangible, services are intangible. The differences between products and services are based on different factors, including tangibility, perishability, variability, and heterogeneity.
Detailed explanation-3: -Product characteristics are attributes of the product itself that need to be controlled. Examples of product characteristics are size, shape, weight, color, quality, hardness, etc. The list of product characteristics depends on your product and how its functional design requirements have been defined.
Detailed explanation-4: -Lack of ownership. Intangibility. Inseparability. Perishability. Heterogeneity or Variability. 02-Apr-2020