SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Reliability
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Durability
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Performance
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Conformance
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Detailed explanation-1: -The fourth dimension, conformance, measures to what extent the product or service meets the standards that are specified. Also measuring the length of a product’s life determines the quality of a product and falls under the dimension durability.
Detailed explanation-2: -The eight product quality dimensions are: performance, features, reliability, conformance, durability, serviceability, aesthetics and perceived quality.
Detailed explanation-3: -Eight dimensions of quality include performance, features, reliability, conformance, durability, serviceabilty, aesthetics, and perceived quality.
Detailed explanation-4: -The five service quality dimensions are tangibility, reliability, responsiveness, assurance, and empathy.