SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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BMJ
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BTC
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BTB
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BPB
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Detailed explanation-1: -The process of comparing the products and services with those of best in the industry to improve quality and performance is known as bench marking.
Detailed explanation-2: -Quality indicators are performance measures designed to monitor one or more processes during a defined time and are useful for evaluating service demands, production, personnel, inventory control, and process stability.
Detailed explanation-3: -Types of KPIs include: Quantitative indicators that can be presented with a number. Qualitative indicators that can’t be presented as a number. Leading indicators that can predict the outcome of a process.
Detailed explanation-4: -Benchmarking is the practice of comparing business processes and performance metrics to industry bests and best practices from other companies.