SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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True
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false
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Either A or B
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None of the above
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Detailed explanation-1: -TQM emphasizes the connection of different functions and process areas into an integrated business system. A fully integrated QMS ties together the full range of quality processes, also moving data to and from other business systems.
Detailed explanation-2: -Total Quality Management (TQM) is a management framework based on the belief that an organization can build long-term success by having all its members, from low-level workers to its highest ranking executives, focus on improving quality and, thus, delivering customer satisfaction.
Detailed explanation-3: -Like TQM, a QMS is typically built around concepts such as: Delivering on customer expectations. Improving the customer experiences. Increasing efficiency in business processes.