SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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TQM includes:Customer focus, process management, planning process, process improvement, total participation
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True
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False
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Either A or B
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None of the above
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Explanation:
Detailed explanation-1: -It has four main components: quality planning, quality assurance, quality control and quality improvement.
Detailed explanation-2: -Commitment and Understanding from Employees. Quality Improvement Culture. Continuous Improvement in Process. Focus on Customer Requirements. Effective Control. 22-Jun-2012
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