SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
|
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
|
|
|
Total quality management
|
|
|
Total quantity management
|
|
|
Total qualitative management
|
|
|
To question management
|
Detailed explanation-1: -Total Quality Management (TQM) is a management approach that seeks to provide long-term success by providing unparalleled customer satisfaction through the constant delivery of quality IT services.
Detailed explanation-2: -The eight principles of TQM are customer focus, employee involvement, integrated system, process-centric approach, systematic flow, continual efforts, fact-based decision-making, and relationship management. An organization must understand them to achieve excellence in manufacturing processes.
Detailed explanation-3: -The concept of TQM rests largely on five principles: Produce quality work the first time. Focus on the customer. Have a strategic approach to improvement. Improve continuously.