SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Team Quality Management
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Total Quality Managers
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Team Quality Management
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Total Quality Management
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Detailed explanation-1: -Total Quality Management (TQM) is a management approach that seeks to provide long-term success by providing unparalleled customer satisfaction through the constant delivery of quality IT services.
Detailed explanation-2: -TQM Example: One of the most famous examples of total quality management is Toyota. Toyota implemented Kanban System to make its assembly line more efficient. The company decided to keep just enough inventories to fulfill customer orders as they were generated.
Detailed explanation-3: -The eight principles of TQM are customer focus, employee involvement, integrated system, process-centric approach, systematic flow, continual efforts, fact-based decision-making, and relationship management. An organization must understand them to achieve excellence in manufacturing processes.
Detailed explanation-4: -The concept of TQM rests largely on five principles: Produce quality work the first time. Focus on the customer. Have a strategic approach to improvement. Improve continuously.