SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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What did Walter Shewhart, one of the pioneers of total quality management, name his circular model of continuous improvement?
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The Six Sigma
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Employee Empowerment
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Plan-Do-Check-Act
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Benchmarking
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Explanation:
Detailed explanation-1: -It is a method for developing ideas based on observation, then testing them through experiment and finally refining, changing or eliminating the ideas. Dr. Walter Shewhart adapted the scientific method for industry and presented it as a linear flow of ‘specification’, ‘production’ and ‘inspection’.
Detailed explanation-2: -The PDCA/PDSA cycle is a continuous loop of planning, doing, checking (or studying), and acting. It provides a simple and effective approach for solving problems and managing change. The model is useful for testing improvement measures on a small scale before updating procedures and working practices.
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