SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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What factors appear to be-influential in ensuring the success of TQM?
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Quality strategy, top management-support, a steering group, appropriate training and recognition and reward.
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Motivate the workforce through a programme of hype, slogans and exhortations.
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Committed workers and supervisors, investment in training, financial benefitsfor staff.
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Focus TQM on the areas of the operations that have the greatest impact on customers.
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Explanation:
Detailed explanation-1: -TQM can have a beneficial effect on employee and organizational development. By having all employees focus on quality management and continuous improvement, companies can establish and uphold cultural values that create long-term success for both customers and the organization.
Detailed explanation-2: -Commitment and Understanding from Employees. Quality Improvement Culture. Continuous Improvement in Process. Focus on Customer Requirements. Effective Control. 22-Jun-2012
Detailed explanation-3: -Ethics. Integrity. Trust. Training. Teamwork. Leadership. Recognition. Communication. 26-Feb-2010
There is 1 question to complete.