SOFTWARE ENGINEERING

Detailed explanation-1: -ISO 9001 is defined as the international standard that specifies requirements for a quality management system (QMS). Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements.

Detailed explanation-2: -7 key quality management principles-customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision making and relationship management.

Detailed explanation-3: -ISO 9001:2015 Clause 4.4 Quality management systems and its processes require an organization to “maintain documented information to support the operation of its processes and retain documented information to have confidence that the processes are being carried out as planned.”

Detailed explanation-4: -Explanation: Customer focus, leadership, and evidence based decision making are some of the quality management principles on the basis of which ISO 9000:2015 and ISO 9001:2015 are based on. The other principles are relationship management, process approach, engagement of people, and continual improvement.