SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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shall
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may
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should
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can
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Detailed explanation-1: -When used as an auxiliary verb, shall, according to Webster’s Online Dictionary, “denotes a requirement that is mandatory whenever the criterion for conformance with the specification requires that there be no deviation” (2). This word implies obligation and is traditionally used by laws and regulations.
Detailed explanation-2: -Answer: In the ISO standards development, the word “shall” is related to requirements, which are mandatory to be fulfilled, while the word “should” is related to recommendations, which fulfilling is optional.
Detailed explanation-3: -Develop your management system. Identify your core or business processes. Implement your system. Ensure procedures are being performed as they are described in your documentation. Verify that your system is effective. Register your system.