SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Which of the following is an indirect benefit of quality improvements?
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Reduced inventory
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Reduced service costs
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Increased scale economies
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Reduced processing time
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Explanation:
Detailed explanation-1: -A primary focus of TQM and most Quality Management Systems is to improve customer satisfaction by having a customer focus and consistently meeting customer expectations. Customers are almost always satisfied when their expectations are met.
Detailed explanation-2: -Answer: (D) Continuous Operational Improvement is not a target of Total Quality Management: Explanation: Total quality management (TQM) is an overall way of thinking of progressively working on the activities of a business.
There is 1 question to complete.