SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
|
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
|
Which of the following is NOT a SHORT TERM CONSEQUENCE of poor quality
|
|
waste of resources as mistakes are being made-company must buy more resources and materials
|
|
|
warranties, receipts and guarantees need to be acted on because of the poor product / service
|
|
|
being associated with a poor quality business can effect staff morale-business will struggle to attract quality staff in the future
|
|
|
product recalls are costly
|
Explanation:
Detailed explanation-1: -It helps an organization achieve greater consistency in tasks and activities that are involved in the production of products and services. It increases efficiency in processes, reduces wastage, and improves the use of time and other resources. It helps improve customer satisfaction.
Detailed explanation-2: -The poor performance of one individual can have a damaging, ripple effect across your entire business. This can result in a widespread loss of motivation, productivity and a decrease in customer satisfaction. Other employees may become disengaged and resentful, leading to an increase in absence and staff turnover.
There is 1 question to complete.