SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Which of the following is true regarding cost of quality?
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COQ does not include testing, destructive tests, and inspections in the calculations
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COQ should categorize all product failures as preventable or non-preventable
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COQ should include all costs to prevent nonconformance over the life of the product
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All other things being equal, a lower overall COQ is indicative of a higher-quality product
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Explanation:
Detailed explanation-1: -Answer and Explanation: The correct answer is C. Appraisal costs are associated with preventing defects before they happen.. The total cost of quality is divided into two main categories namely, cost of poor quality and cost of good quality.
Detailed explanation-2: -The costs can include rework, scrap, field service costs, warranty replacements, and the cost of lost customers.
Detailed explanation-3: -Thus Cost of Quality includes Costs of Conformance (prevention costs and appraisal costs) and Cost of Non Conformance (internal failure costs and external failure costs) .
There is 1 question to complete.