SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
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Question
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4
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5
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6
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7
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Detailed explanation-1: -4, Environment for the operation of processes. The clause states: “The organization shall determine, provide and maintain the environment necessary for the operation of its processes and to achieve conformity of products and services.
Detailed explanation-2: -The people clause (7.1. 2) ensures that the organisation determines and provides personnel to implement a QMS and to operate and control its processes. The infrastructure clause (7.1. 3) ensures that the organisation determines and provides infrastructure for the operation of processes and to achieve conformity.
Detailed explanation-3: -Clause 7.1.1 General ISO 9001:2015 requires the resources needed for the establishment, implementation, maintenance and continual improvement of the management system to be determined and provided for.