SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Kaoru Ishikawa
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W Edwards Deming
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Juseph Juran
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Philp Crosby
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Detailed explanation-1: -Dr. Kaoru Ishikawa, a Japanese quality control expert, is credited with inventing the fishbone diagram to help employees avoid solutions that merely address the symptoms of a much larger problem.
Detailed explanation-2: -What Is an Ishikawa Diagram? An Ishikawa diagram is a diagram that shows the causes of an event and is often used in manufacturing and product development to outline the different steps in a process, demonstrate where quality control issues might arise, and determine which resources are required at specific times.
Detailed explanation-3: -He is considered a key figure in the development of quality initiatives in Japan, particularly the quality circle. He is best known outside Japan for the Ishikawa or cause and effect diagram (also known as the fishbone diagram), often used in the analysis of industrial processes.
Detailed explanation-4: -Ishikawa is best known for: Quality Circles-Ishikawa introduced the concept of Quality Circles. This is an essential part of Total Quality Management (TQM).