SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Increased financial performance
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Less rework
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Increase in production
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Customer satisfaction
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Detailed explanation-1: -Customer satisfaction (CSAT) is a measure of how well a company’s products, services, and overall customer experience meet customer expectations. It reflects your business’ health by showing how well your products or services resonate with buyers.
Detailed explanation-2: -Customer service is the interaction between the buyer of a product and the company that sells it. Good customer service is critical to business success, ensuring brand loyalty one customer at a time.
Detailed explanation-3: -Understand your customers. Create a customer-centric culture. Put yourself in the customer’s shoes. Lead with empathy, always. Always ask for feedback. Act on customer feedback. Give your support teams everything they need to succeed. Respond to customer reviews. More items •30-Mar-2022