BUSINESS ADMINISTRATION
BUSINESS COMMUNICATION
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Routine requests
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Special requests
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Requests
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Frequently asked questions
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Detailed explanation-1: -Routine request means a request for information that is contained in case files, dockets, indices, lists, or schedules, or a request that does not seek confidential, impounded, or sealed information.
Detailed explanation-2: -The most common types of routine requests are asking for information or action, asking for recommendations, and making claims and requesting adjustments.
Detailed explanation-3: -For a routine request, you should tell the reader why you are asking AFTER you’ve asked. When responding to a request, you should begin with the good news or most important piece of information. A good response will specifically reference the date of the original request.
Detailed explanation-4: -With routine requests, you can make your request at the beginning of the message. Of course, getting right to the point should not be interpreted as license to be abrupt or tactless: Pay attention to tone. Assume that your audience will comply.