BUSINESS ADMINISTRATION
BUSINESS COMMUNICATION
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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A letter compromising on an adjustment may be sent when ____
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both buyer and seller share responsibility for the problem
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the business isn’t concerned with the customer’s goodwill
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the buyer may be at fault but the seller doesn’t care
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no one is at fault
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Explanation:
Detailed explanation-1: -Adjustment letters are created to satisfy someone who has lodged a complaint against your company, and they are generated for various types of audiences: an unsatisfied client, unhappy employee, or a discontented supplier.
Detailed explanation-2: -Explanation: An adjustment letter usually follows a letter of complaint. There is need to rationally assess a letter of complaint to establish whether or not the complaint is justified.
Detailed explanation-3: -Mark as completed. This chapter covers two closely related types of business letters: complaint letters, which request compensation for problems with purchases or services, and adjustment letters, which are the responses to complaint letters.
There is 1 question to complete.