BUSINESS ADMINISTRATION
BUSINESS COMMUNICATION
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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TRUE
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FALSE
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Detailed explanation-1: -"The business writer should strive for an overall tone that is confident, courteous, and sincere; that uses emphasis and subordination appropriately; that contains nondiscriminatory language; that stresses the “you” attitude; and that is written at an appropriate level of difficulty” (Ober 88).
Detailed explanation-2: -When determining the appropriate tone to use, ask yourself why you are writing the document (the purpose of the document), who the audiences is, and what you want readers to learn-and more importantly, to do-with the information in the document.
Detailed explanation-3: -In writing, tone is defined as the writer’s attitude toward the reader and the subject of the message. The overall tone of a written message affects the reader just as one’s tone of voice affects the listener in everyday exchanges.
Detailed explanation-4: -Tone conveys the writer’s attitude toward the audience, which often comes through whether you intend it or not. More importantly, the tone will make the audience feel a certain way upon reading the words. Yes, we are professionals, but that doesn’t mean we check our emotions at the door when we walk into the office.