BUSINESS ADMINISTRATION
BUSINESS COMMUNICATION
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Interpreting the meaning of the communication
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Restating the information you have received
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Focusing on the information you are received
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Showing the sender you are listening by providing feedback
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Detailed explanation-1: -Restating the information you have received. Focusing on the information you are received. Showing the sender you are listening by providing feedback. Interpreting the meaning of the communication.
Detailed explanation-2: -Active listening requires you to listen attentively to a speaker, understand what they’re saying, respond and reflect on what’s being said, and retain the information for later. This keeps both listener and speaker actively engaged in the conversation.
Detailed explanation-3: -Responding. The responding, or feedback, stage is when the listener indicates their involvement in the conversation through either verbal or non-verbal cues. This stage is based on both short-and long-term memories, and it creates action in what would otherwise be a passive procedure.
Detailed explanation-4: -The listening process involves four stages: receiving, understanding, evaluating, and responding.