BACHELOR OF BUSINESS ADMINISTRATION

BUSINESS ADMINISTRATION

BUSINESS COMMUNICATION

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
Effective listening includes understanding
A
Spoken words
B
Body language
C
The use of language and voice
D
All of these
Explanation: 

Detailed explanation-1: -Effective listening is actively absorbing the information given to you by a speaker, showing that you are listening and interested, and providing feedback to the speaker so that he or she knows the message was received.

Detailed explanation-2: -Explanation: One should follow seven strategies for effective listening. They are: listening in conversational interaction, listening to structured talks, pre-listening analysis, not predicting, links between parts of the speech, team listening and listening and note taking.

Detailed explanation-3: -Effective listening has three modes: attentive listening, responsive listening, and active listening. Understanding these modes will help you increase your listening accuracy and reduce the opportunity for misunderstanding.

Detailed explanation-4: -The listening process involves four stages: receiving, understanding, evaluating, and responding.

There is 1 question to complete.