BUSINESS ADMINISTRATION
BUSINESS COMMUNICATION
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Spoken words
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Body language
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The use of language and voice
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All of these
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Detailed explanation-1: -Effective listening is actively absorbing the information given to you by a speaker, showing that you are listening and interested, and providing feedback to the speaker so that he or she knows the message was received.
Detailed explanation-2: -Explanation: One should follow seven strategies for effective listening. They are: listening in conversational interaction, listening to structured talks, pre-listening analysis, not predicting, links between parts of the speech, team listening and listening and note taking.
Detailed explanation-3: -Effective listening has three modes: attentive listening, responsive listening, and active listening. Understanding these modes will help you increase your listening accuracy and reduce the opportunity for misunderstanding.
Detailed explanation-4: -The listening process involves four stages: receiving, understanding, evaluating, and responding.