BACHELOR OF BUSINESS ADMINISTRATION

Detailed explanation-1: -Lack of openness in communication reduces employee satisfaction. Openness in interpersonal communication is a person’s willingness to self-disclose to reveal information about himself or herself as appropriate. Openness also includes a willingness to listen openly and to react honestly to the messages of others.

Detailed explanation-2: -Communication openness is defined as the ease of talking to each other and the extent of understanding gained when talking to each other (Ayoko 2007) and has been treated as synonymous to listening, honesty, frankness, trust, supportiveness, and similar concepts in a variety of research studies (Rogers 1987).

Detailed explanation-3: -Openness helps people feel more satisfied with their life, lowers stress and supports good physical health. How an employee generally feels with their life directly impacts how they show up at work. If employees are open to new experiences, it’s possible they’ll feel more motivated in their work and tasks.

Detailed explanation-4: -Upward communication encourages employees to communicate directly with upper management. This creates a sense of value in employees since they realize that upper management cares about their input, especially when they make changes in response to employee suggestions.