BACHELOR OF BUSINESS ADMINISTRATION

BUSINESS ADMINISTRATION

BUSINESS COMMUNICATION

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
Mardy’s customer service letter includes a heading, inside address, body, and closing. What is missing?
A
The order number
B
Copy notation
C
The greeting
D
The inquiry
Explanation: 

Detailed explanation-1: -As in the heading, the inside address includes the street, city, state and zip code of the recipient, all of which should be placed below the name of the business or organization to whom the letter is being written.

Detailed explanation-2: -In a full block business letter, every component of the letter (heading, address, salutation, body, salutation, signature, identification, enclosures) is aligned to the left. Also, first sentences of paragraphs are not indented.

Detailed explanation-3: -The sender’s address usually is included in letterhead. If you are not using letterhead, include the sender’s address at the top of the letter one line above the date. Do not write the sender’s name or title, as it is included in the letter’s closing. Include only the street address, city, and zip code.

Detailed explanation-4: -The heading contains the return address with the date on the last line.

There is 1 question to complete.