BACHELOR OF BUSINESS ADMINISTRATION

Detailed explanation-1: -Answer: b Explanation: In the case of over communication, the actual message is lost in the jungle of information whereas in under communication the sender is blamed for sharing less information.

Detailed explanation-2: -The problems and obstructions in the process of encoding and decoding message into words or impressions is known as Semantic barriers. This barrier arises because different words mean different things to different people.

Detailed explanation-3: -When a message is received by a person having passed through many people, generally it loses some of its truth. This is called loss by transmission.

Detailed explanation-4: -The sender’s experiences, attitudes, knowledge, skill, perceptions, and culture influence the message. “The written words, spoken words, and nonverbal language selected are paramount in ensuring the receiver interprets the message as intended by the sender” (Burnett & Dollar, 1989).