BUSINESS ADMINISTRATION
BUSINESS COMMUNICATION
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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The what could be improved by identifying the specific information points the writer needs from employees
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When refers to the time when the responses are needed
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How refers to the way in which the employees should respond
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Journalistic apprach is only used in oral communication
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Detailed explanation-1: -In professional writing, the “you attitude” means looking at a topic from the reader’s point of view ("you") instead of our own ("me"): Me Attitude: I have requested that your order is sent out today. You Attitude: You will receive your order by Wednesday.
Detailed explanation-2: -The “you view” analyzes and emphasizes the reader’s interests and perspectives. Because the reader’s interest or benefit is stressed, the writer is more likely to help the reader understand information or act on a request.
Detailed explanation-3: -Stage 1 – Planning: spend 40% of your time planning your document (task analysis, thinking, discussing, free-writing, researching, brainstorming, concept mapping, focusing ideas, outlining, etc.)
Detailed explanation-4: -In elementary terms, the you-approach involves the use of pronouns that do not project the writer, but focus on the reader. Avoid first person pronouns such as I, we and our; prefer the second person, and use you and your liberally.