BUSINESS ADMINISTRATION
BUSINESS COMMUNICATION
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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to show you are listening
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to encourage the person to talk
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to see how the speaker is feeling
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all of these
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Detailed explanation-1: -Using body language and other signs to acknowledge you are listening can also help you to pay attention. Try to respond to the speaker in a way that will encourage them to continue speaking, so that you can get the information that you need.
Detailed explanation-2: -Body language is a range of nonverbal signals that you can use to communicate your feelings and intentions. These include your posture, facial expressions, and hand gestures. Your ability to understand and interpret other people’s body language can help you to pick up on unspoken issues or feelings.
Detailed explanation-3: -Active listening is a communication skill that builds trust between you and your colleagues, and that empowers you to make informed decisions, resolve issues, and drive a team or organisation towards success, based on awareness and absorption of all the information necessary to achieve this.
Detailed explanation-4: -All people use one of four movements to communicate their body language: light and bouncy, soft and fluid, dynamic and determined, or precise and bold. Each of the movements corresponds to one of the four energy types and has a unique meaning.