BUSINESS ADMINISTRATION
BUSINESS COMMUNICATION
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Either upward or downward communication
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A mix of horizontal and downward communication
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A mix of oral and written communication
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None of the above
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Detailed explanation-1: -top-down communication. Whereas upward communication focuses on lower-level employees disseminating information to upper management, downward communication focuses on a transfer of information from upper management down to the employees.
Detailed explanation-2: -Vertical communication may be downward or it may be upward. Downward communication refers to communication from upper-level employees to lower-level employees. Upward communication is the opposite. Downward communication is thus one kind of vertical communication.
Detailed explanation-3: -Vertical communication is sharing information hierarchically-from top to bottom or bottom to top. We’re probably all most familiar with this type of communication: Senior management sharing information like budgets, objectives, feedback, and goals with middle managers, who then share this with their teams.
Detailed explanation-4: -Upward Communication Flows Information moving from lower-level employees to high-level employees is upward communication (also sometimes called vertical communication). For example, upward communication occurs when workers report to a supervisor or when team leaders report to a department manager.
Detailed explanation-5: -Vertical communication can be both downward or upward-depending on the type of information. This type of communication is mostly in a written format-emails, reports or memos-to keep track of the information.