BUSINESS ADMINISTRATION
BUSINESS COMMUNICATION
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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suggesting a compromise or an alternative
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positioning the bad news at the beginning or end of a paragraph
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placing the bad news in a subordinate clause
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using passive-voice verbs
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Detailed explanation-1: -Which of the following would be an effective way to begin a bad-news message using the indirect strategy? Complimenting the reader, providing a statement of mutual agreement, revealing the bad news, = All answer choices would be effective techniques to open a bad-news message using the indirect strategy.
Detailed explanation-2: -For most bad-news messages, use an indirect-approach: buffer, explain, and de-emphasize the bad news and close with expressions of goodwill. Never mislead the reader by implying that the purpose of the message is to deliver good news.
Detailed explanation-3: -Which of the following techniques would be most effective for de-emphasizing bad news? feedback: Placing the bad news in a subordinate clause de-emphasizes it.