BUSINESS ADMINISTRATION
CUSTOMER RELATION MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Before reply to the CRM what should you do?
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Use CRM Inquiry to check
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Call to the registered DP
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Check the parcel situation
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Just reply
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Explanation:
Detailed explanation-1: -The CRM cycle basically consists of four stages – Marketing, Sales, Product, and Support.
Detailed explanation-2: -What are the 4 components of customer relationship management? The 4 components of customer relationship management are satisfaction, loyalty, profitability, and customer retention.
There is 1 question to complete.