BUSINESS ADMINISTRATION
CUSTOMER RELATION MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Complaints must be handled quickly and appropriately. For Nutrifood, complaints are an early warning system which is a valuable input for future improvements and to win the hearts of consumers again
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Right
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Salah
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Explanation:
Detailed explanation-1: -A customer complaint highlights a problem, whether that’s a problem with your product, employees or internal processes, and by hearing these problems directly from your customers, you can investigate and improve to prevent further complaints in the future.
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