BUSINESS ADMINISTRATION
CUSTOMER RELATION MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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The following are the 3 first data needed to follow up on consumer complaints, except
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No HP/Telp
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Complete address
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No
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Complaint description
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Explanation:
Detailed explanation-1: -The retailer provided the refund and paid for the return shipping. Regardless of the complaint’s cause or validity, there are three steps that a customer service department can take: “listen, ” “resolve, ” and “log.”
There is 1 question to complete.