BUSINESS ADMINISTRATION
CUSTOMER RELATION MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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What are the functions of CRM?
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Sales monitoring
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Build prospects and customer database
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Log Follow-up & Support Communications Properly
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Deal updating
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all of the above
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Explanation:
Detailed explanation-1: -CRM software lets you store customer and prospect contact information, identify sales opportunities, record service issues, and manage marketing campaigns, all in one central location-and make information about every customer interaction available to anyone at your company who might need it.
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