BUSINESS ADMINISTRATION
CUSTOMER RELATION MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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What should be update in AWB information when doing CRM record?
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Chargeable KG
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Sender detail
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Receiver detail
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Item Value
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Explanation:
Detailed explanation-1: -Go to Settings > Service Management. Select Automatic Record Creation and Update Rules. Open the rule you want to activate, and on the command bar, select Activate. You can have two record creation and update rules active at a time for any source type, except email-one with queue and one without a queue.
Detailed explanation-2: -How will you implement custom auditing feature in Dynamics CRM as OOB auditing is not good for reporting purpose? On update of any address fields on account entity, you need to re-build string of new complete address and save it into a custom address field on the same account.
Detailed explanation-3: -4 Types of Data to Have in Your CRM (& How to Structure It)
There is 1 question to complete.