BUSINESS ADMINISTRATION
CUSTOMER RELATION MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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potensial
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loyal
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prospek
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advokat
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Detailed explanation-1: -Word-of-mouth (or WOM) marketing is an advertising strategy where customers promote your products based on their favorable experiences with your business. It is a great way to build a community of loyal followers who will support your brand.
Detailed explanation-2: -Word-of-mouth marketing is important as it is an effective way to increase sales, promote products and services, increase brand recognition, and build customer loyalty. Many companies employ strategies that prompt customers to recommend their services and/or products and share positive experiences.
Detailed explanation-3: -McKinsey actually proposes that word of mouth can actually generate twice as many sales than other forms of marketing such as advertising for as diverse products as skincare and mobiles.