BUSINESS ADMINISTRATION
INTERNATIONAL MARKETING
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Below are the guidelines that help to manage the customer experience online, except ____
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Updating website
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Efficient system for dealing with orders and responding to questions
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Consideration of contact time to a real person
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Low level of interaction
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Explanation:
Detailed explanation-1: -The phrase ‘customer experience’ is crucial in the definition of a pain point. Elsewhere we’ve defined customer experience as encompassing three levels: the interaction level, the journey level, and the relationship level.
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