BACHELOR OF BUSINESS ADMINISTRATION

BUSINESS ADMINISTRATION

INTERNATIONAL MARKETING

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
Melissa Hartman worked for 20 years in Africa selling her hand-crafted fabrics. She recently moved to Dallas, Texas and continues to produce her fabrics by the same methods as she did in Africa-this includes making a personal connection with each and every customer. This translates into longer wait times for customers and she has found that she is losing customers to companies that can deliver products faster. Melissa truly feels that the way she works is the best way so decides to continue with her methods. What term expresses the obstacle that Melissa is facing?
A
xenophobia
B
self-reference criterion
C
globalism
D
racism
E
intellectual challenges
Explanation: 

Detailed explanation-1: -What term expresses the obstacle that Melissa is facing? The difficulty experienced by Melissa is the result of her self-reference criterion. The self-reference criterion is an unconscious reference to one’s own cultural values, experiences, and knowledge as a basis for decisions.

Detailed explanation-2: -Which of the following elements in the marketing environment poses a challenge to both domestic and international marketers due to its dominantly uncontrollable nature? Political/legal forces represent the uncontrollable element that domestic and international marketers need to consider.

Detailed explanation-3: -The important factors in the uncontrollable international environment include: political/ legal forces, economic forces, competitive forces, level of technology, and structure of distribution, cultural forces, geography and infrastructure.

Detailed explanation-4: -In general, people tend to react on the basis of the knowledge that they have already acquired and naturally think instinctively. Therefore, when faced problem or situation in another culture, the tendency is to react too instinctively and refer to one’s SRC for a solution.

There is 1 question to complete.