BACHELOR OF BUSINESS ADMINISTRATION

BUSINESS ADMINISTRATION

MARKETING MANAGEMENT

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
There is a rule of thumb that says it costs ____ times more to acquire a new customer compared to maintaining a loyal one.
A
3
B
6
C
9
D
12
Explanation: 

Detailed explanation-1: -The first stage of the Consumer Decision Making Process, need recognition takes place when a consumer identifies an unmet need.

Detailed explanation-2: -Customer segmentation is the process of dividing customers into groups based on common characteristics so companies can market to each group effectively and appropriately.

Detailed explanation-3: -Convenience Goods These are products that consumers purchase often and habitually, without much thought given.

Detailed explanation-4: -The above statement is True. Therefore, determining whether the purchaser is a consumer or a business-to-business user is a mode of segmentation in a market used to identify the characteristics of consumers in a particular market.

There is 1 question to complete.