BACHELOR OF BUSINESS ADMINISTRATION

Detailed explanation-1: -A veterinary receptionist performs various office duties at a veterinarian’s office including answering phone calls, opening mail, setting appointments, dealing with patients and often collecting and processing payments from clients when their office visit is over.

Detailed explanation-2: -Which of the following team members is most likely to be primarily responsible for handling client and personnel issues? Note: The practice manager handles client and personnel issues, as well as supervises training sessions and holds team members accountable for their performance.

Detailed explanation-3: -In addition to empathy, vet receptionists must have good knowledge of medical and veterinary terminology. Moreover, they need to be tech-savvy and possess strong organizational skills. At the very least, you should be able to keep the waiting room clean, perform administrative tasks and process payments.

Detailed explanation-4: -Which of the following is most likely to help clients retain information given to them by veterinary team members? Giving them handouts that outline the information so that they can read it at home.