BUSINESS ADMINISTRATION
OFFICE MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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guest services and front desk functions
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preparing and selling rooms
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reservations and guest security
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scheduling and forecasting
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Detailed explanation-1: -4 Rooms Division The room division is the part of the hotel that handles all tasks involved in preparing and selling sleeping rooms. The main functions of the rooms division are to sell rooms, help guest while they are in the hotel, and clean rooms. The manager in charge of the rooms divisions is the rooms director.
Detailed explanation-2: -The rooms division of a hotel includes a variety of departments, including reservations, front desk, housekeeping, concierge, guest services, and security. This department attends to the needs of the guests, from their first contact and reservations to check-out.
Detailed explanation-3: -The front office department is the first point of contact for your customers and the main point of contact while they stay with you. All your guests will interact with your front office department. They will book reservations through the front desk, and then check-in when they arrive.