BUSINESS ADMINISTRATION
OFFICE MANAGEMENT
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Detailed explanation-1: -Housekeeping is also contacted for cleaning of lobby and front office areas. The Front Office Manager and Executive Housekeeper should meet frequently to review upcoming hotel activities. Special requests for VIPs or groups should be known by the housekeeping to avoid inconvenience of guests.
Detailed explanation-2: -What is the Front of House? Simply put, the front of house departments are guest-facing. They work directly with guests and handle operational tasks, like check-ins and check-outs.
Detailed explanation-3: -Housekeeping is considered as a ‘back of the house’ department even though they have some direct contact to the guests; like for example while cleaning rooms, picking up laundry, providing evening or turndown services etc.
Detailed explanation-4: -Definition and Examples for Front of the House The front of the house (FOH) are areas of a restaurant open to guests during dining. It includes the dining area, bar, cashier stand and waiting area.