BUSINESS ADMINISTRATION
OFFICE MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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The four stages of the hotel guest cycle include prearrival, arrival, ____, and departure.
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forecasting
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guest activities
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occupancy
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reservations
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Explanation:
Detailed explanation-1: -What is the Guest Cycle in a Hotel? The guest cycle is the complete experience that a guest goes through in a hotel: from making the booking to departure and the interaction with the hotel even after departure.
Detailed explanation-2: -The arrival stage of the guest cycle includes registration and rooming functions. After the guest arrives, he or she establishes a business relationship with the hotel through the front office.
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