BUSINESS ADMINISTRATION
OFFICE MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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account settlement and telecommunications
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guest check-in and checkout
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guest security and wake-up calls
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reservations and guest security
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Detailed explanation-1: -Front office remains an extremel the guest and employees throughout the stay durat check-in and check-out of guest, making and pro guest accounts, responding to guests’ telephone coordinating various services for the guest.
Detailed explanation-2: -Ans: The hotel check-in process starts from guest arrival at the hotel. The job includes welcome ad receive, registration, room assign and placing the baggage in their room. The job is completed by doorman, bellboys, receptionist, information and lobby manager.
Detailed explanation-3: -A front desk clerk represents the first point of contact with the clients of a business, hotel or doctor’s office. They perform essential front desk administrative duties including answering phone calls, greeting clients, and overseeing the office budget. Also known as a front desk receptionist.