BACHELOR OF BUSINESS ADMINISTRATION

BUSINESS ADMINISTRATION

OFFICE MANAGEMENT

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
When scheduling an appointment, what answer best describes the information that should be obtained by the receptionist?
A
The pet name, phone number, address and insurance information
B
The client’s name, phone number and reason for the visit
C
The client’s name, pet’s name, reason for visit and a credit card for payment
D
The client’s name, pet’s name, phone number and reason for visit
Explanation: 

Detailed explanation-1: -In addition to empathy, vet receptionists must have good knowledge of medical and veterinary terminology. Moreover, they need to be tech-savvy and possess strong organizational skills. At the very least, you should be able to keep the waiting room clean, perform administrative tasks and process payments.

Detailed explanation-2: -Pets can only get needed medical care if you effectively communicate with their owners. Answer every call with a warm, inviting greeting. Say, “Welcome to <Your Veterinary Hospital>. This is <name>.

Detailed explanation-3: -The main function of the health record is to store patient care data and information.

Detailed explanation-4: -Which of the following best describes the primary goal of effective inventory management? Having enough products and supplies available when needed.

There is 1 question to complete.