BACHELOR OF BUSINESS ADMINISTRATION

Detailed explanation-1: -Emotional labor is a work-specific role. It involves managing emotions during interactions (e.g., organizational outsiders) to achieve professional goals and conform to work role requirements. Labor expectations are explicitly stated in handbooks, training, financial goals.

Detailed explanation-2: -Emotional labor is the process of managing feelings and expressions to fulfill the emotional requirements of a job. More specifically, workers are expected to regulate their emotions during interactions with customers, co-workers, clients and managers.

Detailed explanation-3: -What Is Emotional Labor? Emotional labor is work that involves trying to feel a specific emotion on the job. This takes the form of evoking some feelings and suppressing other ones.

Detailed explanation-4: -Emotional labour is higher when one is asked to act in a way that is inconsistent with personal feelings. Surface acting requires a high level of emotional labour. Emotional intelligence refers to understanding how others are reacting to our emotions.

Detailed explanation-5: -Emotional labor differs from mental labor, physical labor, and emotional exhaustion because it primarily deals with the management of others’ feelings as opposed to your own.