BUSINESS ADMINISTRATION
PRINCIPLES AND PRACTICE OF MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Formal communication
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Informal communication
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Downward communication
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Upward communication
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Detailed explanation-1: -Informal communication is organizational communication not defined by the organization’s structural hierarchy. Downward communication is communication that flows from a manager to employees. Upward communication is used to inform, direct, coordinate, and evaluate employees.
Detailed explanation-2: -Formal communication is designed at the organizational level whereas informal communication occurs naturally.
Detailed explanation-3: -Informal communication is not defined by the organization’s structural hierarchy.
Detailed explanation-4: -Informal communication refers to the communication that flows without following the formal defined path. An informal communication system is also known as grapevine. Under informal communication, a piece of information flows in all directions without paying any heed to the level or authority.