BUSINESS ADMINISTRATION
PRINCIPLES AND PRACTICE OF MANAGEMENT
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Question
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What is the Herzberg theory? (Two Factor Theory)
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Herzberg’s hygiene factors include supervision, interpersonal relations, security, company policies, pay, and working conditions.
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Herzberg’s theory states that all employees must be satisfied with all working conditions and pay no matter the circumstances.
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Explanation:
Detailed explanation-1: -The Herzburg two-factor theory, also known as the Herzburg’s Hygiene Theory, posits that job satisfaction and dissatisfaction are not opposites. The research underpinning this theory identifies characteristics of jobs that related to job satisfaction-while a different set of job factors lead to dissatisfaction.
Detailed explanation-2: -Frederick Herzberg theorized that employee satisfaction has two dimensions: “hygiene” and motivation. Hygiene issues, such as salary and supervision, decrease employees’ dissatisfaction with the work environment. Motivators, such as recognition and achievement, make workers more productive, creative and committed.
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