BUSINESS ADMINISTRATION
RETAIL MARKETING
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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expression that offers assistance to the customer
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merchandise greeting
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service greeting
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social greeting
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personal greeting
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Explanation:
Detailed explanation-1: -Welcoming Customers Here are a few welcome messages which have been widely tried and tested. Good morning/afternoon, thank you for calling [COMPANY NAME], you’re speaking to [AGENT’S FIRST NAME]. How may I assist you? Thank you for calling [COMPANY NAME] today, my name is [AGENT’S FIRST NAME].
Detailed explanation-2: -Say your name at least once while greeting customers, as this can help them feel more comfortable when they approach you in the future. If you wear a nametag, make sure it’s visible so customers can remember and use your name.
There is 1 question to complete.