BUSINESS ADMINISTRATION
RETAIL MARKETING
| Question 
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 It is one of the characteristics of Retail businesses: 
|  |  They are big companies. 
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|  |  They are small companies. 
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|  |  They are companies where several companies are grouped. 
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|  |  Buy in volume, sell in detail. 
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|  |  They are companies that ONLY sell retail. 
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 Explanation: 
Detailed explanation-1: -Functional. Price, convenience and store experience are functional characteristics that make up a strong retail brand. These functional characteristics are common to almost all retail stores. A brand may use its store experience to create an emotional bond by matching its brand’s characteristics with consumers’ values.
Detailed explanation-2: -(i) The retailer’s interface with the customer is service-based. (ii) Retailers sell small quantities of items on a frequent basis. (iii) Retailers provide convenience in terms of location, credit facilities, range of merchandise, after – sales service, etc.
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